At QShopee, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when using our website or visiting our physical stores.
Information we collect: When you visit our website or physical stores, we may collect certain information from you, including:
1. Personal Information: Such as your name, email address, phone number, and shipping address, which you provide when creating an account, making a purchase, or contacting customer service.
2. Transaction Information: Details about the products you purchase, payment methods used, and other transaction-related information.
3. Device and Usage Information: Including your IP address, browser type, operating system, and browsing activity on our website, collected through cookies and similar technologies.
4. Location Information: If you choose to enable location services on your device, we may collect your approximate location to provide you with relevant services and personalized content.
How we use your information: We use the information we collect for the following purposes:
1. To process and fulfill your orders, communicate with you about your purchases, and provide customer support.
2. To personalize your shopping experience, recommend products that may interest you, and improve our website and services.
3. To prevent fraud, enforce our Terms of Service, and comply with legal obligations.
4. To send you promotional offers, newsletters, and other marketing communications if you opt-in to receive them.
Data security: We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Sharing of information: We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering marketing communications. We may also share your information in response to legal requests or to protect our rights, property, or safety.
Your choices: You have the right to access, correct, or delete your personal information stored in our systems. You may also opt-out of receiving marketing communications from us at any time by updating your preferences in your account settings or contacting customer service.
Updates to this privacy policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.
Contact us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at : support@qshopee.com
By using our website or visiting our physical stores, you agree to the terms outlined in this Privacy Policy. Thank you for trusting QShopee with your personal information.